This article covers common issues that students might encounter with Sparx Maths homework and provides solutions to resolve them.
Why can my student not see the homework I set?
Why can my student not see the homework I set?
There are several reasons why homework might not be visible to students:
Student recently added to class: If the student was added to the class since the hand-out date, they will not see the current homework, and will not appear in the Hand-In page yet. However, they will receive the next homework that is handed out.
Homework set too recently: It can take up to 10 minutes after the hand-out time for homework to appear
Homework set too long ago: Tasks remain visible to students for 48 days after the hand-out date. After this time, the homework will disappear from the student's task list and they will not be able to access the questions.
Why is the information on my student's homework different to the information on my Sparx site?
Why is the information on my student's homework different to the information on my Sparx site?
If a student shows you homework information that doesn't match what you see in your Sparx site, ask them to log in again in front of you or refresh their page.
Most browsers include an inspect element tool which allows users to make temporary visual changes to web pages.
Why are students in the same class getting different homework topics?
Why are students in the same class getting different homework topics?
Each week, when a homework topic is added to the Planner, the student’s level and past activity is taken into account to create bespoke homework made up of questions at the right level.
Why does the homework show as "cancelled" on the student's task list?
Why does the homework show as "cancelled" on the student's task list?
If a homework has been Cancelled after being set, the task will then show as "cancelled" and students will no longer be able to access the questions.